Customer Success

A businessperson writes on a sticky note attached to a glass wall as three other people watch

How will we leave this world better than we found it?
Lumen May 4, 2021
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Helping Frustrated Customers
Lumen May 3, 2021
Two businesspeople shake hands while sitting at a table

The Best Repair Ticket You Have Is The One You Never Need to Open
Ron Pfaff April 27, 2021

A group of people collaborate around a table with open laptops

Being in the Middle of Everything
Lumen April 27, 2021
An individual types on a laptop with one hand while they hold a credit card in the other

Improving the Banking Customer Experience through Edge Computing
Lumen March 30, 2021
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Making the leap from “vision” to “execution”
Lumen March 25, 2021


How customers benefit from our commitment to leadership—today and tomorrow
Lumen March 23, 2021
An office environment with multiple people working at desks with computers and headsets, centered in on a single individual smiling at their screen

3 Ways to Delight Customers Even When Things Break
Ron Pfaff March 12, 2021
An individual sitting at a desk in front of a computer monitor, pointing at the screen with the right hand while holding a smartphone to the ear with the left hand

Ten Tips for Working Remote
Lumen March 10, 2021

An individual sitting at a table using a smartphone and a laptop, with a beverage nearby

Banking and Financial Services: Trends to Look Out For in 2021
Lumen February 24, 2021