Customer Success

A person in an office talks on a desk phone while gesturing with their right hand

Part 2: Why Newer Isn’t Always Better—Loyalty to Legacy Voice
Molly Moser June 10, 2021
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If It Breaks, Fix it Fast and Right
Ron Pfaff June 4, 2021
Person with a rolling suitcase holding a mobile phone checking in at a hotel front desk

Elevating the Travel & Hospitality Customer Experience Through Edge Application Delivery Solutions
Lumen June 3, 2021

A professional works at a laptop at a table with a tablet, eyeglasses and cup of coffee

IDC Finds Voice and UC&C Services Bring Significant Value to the Enterprise
Amy Foster May 17, 2021
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How will we leave this world better than we found it?
Lumen May 4, 2021
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Helping Frustrated Customers
Lumen May 3, 2021

Two businesspeople shake hands while sitting at a table

The Best Repair Ticket You Have Is The One You Never Need to Open
Ron Pfaff April 27, 2021
A group of people collaborate around a table with open laptops

Being in the Middle of Everything
Lumen April 27, 2021
An individual types on a laptop with one hand while they hold a credit card in the other

Improving the Banking Customer Experience through Edge Computing
Lumen March 30, 2021

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Making the leap from “vision” to “execution”
Lumen March 25, 2021