As business operations trend toward an increasingly remote landscape, organizations must evolve their technology and processes for efficient growth—and the lasting effects of the pandemic have only expedited the need for digital transformation. A Quadrant Strategies 2022 Global Trend report […]
When you think of a contact center you might envision hundreds or thousands of agents (aka brand ambassadors) all in the same room or building, wearing headsets and taking calls over a computer. Things are changing. Today, Contact Center as […]
Motivated by their expanding hybrid workforces and an explosion in cloud-based applications, many organizations are seeking a more agile, consistent way to enforce security across their expanding network perimeters that won’t impede network performance and will still provide a seamless […]
When I need a break from my busy life, I enjoy long walks with my two English bulldogs. My dogs enjoy them too. Lots of things to sniff, squirrels to chase and not a care in the world as to […]
In our most recent episode, we explore how ‘as a Service’ business models have adapted to changing technology and evolving business needs. In order to increase value and differentiation there’s been a shift to rapid and continuous delivery models […]
I ordered something online recently. I’m sure you did too. It’s easy. One click and my items arrived later that day. The experience is designed to make it easier to order the things I need. The order-today-same-day-delivery experience is common […]
The western United States is known for its wide-open spaces and mountains. You can see forever from lots of different vantage points. By geography, the Mountain region in the western U.S. is Lumen’s largest business unit, covering Utah, Idaho, Montana, […]
New infrastructure is helping power business in the southern tech corridor, as the southeast quickly claims space as one of the nation’s top tech hubs. Lumen is helping to accelerate this rise by continuing to invest in the local infrastructure. […]
If you’re an established fintech company, you have several years of growth behind you, a full book of business and customers completely invested in your service. Congratulations. However, your business environment is changing in at least two critical ways. Venture […]
High-speed, low-latency connectivity is vital to enterprise business today. From connecting with your customers to conferencing to accessing your cloud applications, the speed and quality of your internet connection has an important impact on your ability to compete today—and grow […]
