Retailers have long lived by the mantra: the customer is always right. It’s a great sentiment that benefits consumers who need assistance and value great customer service. But, many retailers are finding that it has left them vulnerable to bad […]
New infrastructure is helping power business in the southern tech corridor, as the southeast quickly claims space as one of the nation’s top tech hubs. Lumen is helping to accelerate this rise by continuing to invest in the local infrastructure. […]
Online gaming has become a global phenomenon attracting millions of players and billions in investments each year. In 2020, the market for video games reached $150 billion across all segments – mobile, online, and downloaded games – and is expected […]
If you’re an established fintech company, you have several years of growth behind you, a full book of business and customers completely invested in your service. Congratulations. However, your business environment is changing in at least two critical ways. Venture […]
Texas is a big place, and it’s getting bigger as companies move headquarters to the Lone Star state or put major operations here. Local people have a saying: “I wasn’t born in Texas, but I got here as fast as […]
Football season is kicking off and that’s a big reason to celebrate here in Lumen’s Pacific Northwest region. We are long-term technology partners with the Seattle Seahawks. The Seahawks leverage Lumen technology to create an awesome fan experience. I’ll be […]
FinTech is hot. The venture capital industry is churning out new players like coins in a mint. Many of these new companies target niches in the various segments of the financial services industry: consumer banking, capital markets, insurance, etc. And […]
California is home to approximately 40 million people. Protecting them all is a responsibility shared by hundreds of emergency personnel across the state and coordinated by the Governor’s Office of Emergency Services (OES). Managing the upgrade to Next Generation 9-1-1 […]
Companies have become globally dispersed, and while reaching teams throughout the world can prove to be a challenge, it is key to a business’s success. At the same time, the age of connectivity has increased productivity, but also distraction. Employees […]
One of the most critical cybersecurity risks facing organizations in 2022 may not be what you think. Typically, the first thing that comes to mind is the increasing number of cyberattacks that organizations are facing. Bad actors have taken advantage […]
