Financial Services

Customer Experience  / Financial Services  / Operational Efficiency  / Public Sector  / Tech Trends  / Technology
Enhancing Community Experiences with Digital Transformation
Gordon Ong Posted On April 15, 2024

Person in black jacket standing in front of an office space and three people working together at a desk

Digital transformation adoption in the public sector has increased in recent years to meet the needs and expectations in communities. Like the private sector, public agencies are facing similar challenges of improving service delivery and enhancing experiences in a digital […]


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15.2K Views


Data-Driven Business  / Financial Services  / Industries
Driving Performance In Finance With Data-Driven Insights
Gordon Ong Posted On April 12, 2024

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In this digital age, the finance sector faces unprecedented opportunities and challenges. The market is highly competitive and dynamic, with newcomers and disruptors offering innovative products and services. Meanwhile, business leaders and consumers alike must make informed decisions on a […]


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8.2K Views


Cloud  / Customer Experience  / Financial Services  / Network
Optimize Value with Financial Services Technology Investments
Christian A. Bergrud Posted On April 10, 2024

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Financial services institutions are currently experiencing profound levels of change as they prepare for the future of business and commerce.  And they are facing unprecedented challenges and opportunities in the digital era. Customers expect personalized, convenient, and secure services across […]


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7.2K Views


Customer Experience  / Cybersecurity  / Data-Driven Business  / Financial Services
Fortifying the Vault: Navigating Cybersecurity Challenges in Financial Services
Molly Moser Posted On April 10, 2024

A person sitting at desk with laptop open completing an online transaction with credit card in one hand while typing with the other

The financial world has changed dramatically in recent years. The proliferation of fintech startups, online payments and open banking—which allows access and control of consumer accounts through third-party applications—has reshaped the competitive landscape, heightening both innovation and customer expectations. Perhaps […]


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7.7K Views


Cloud  / Customer Experience  / Edge  / Financial Services  / Operational Efficiency  / Public Sector  / Tech Trends  / Technologies
Top 4 Considerations for Tomorrow’s Digital Ecosystem
Gordon Ong Posted On April 9, 2024

A person wearing white stands in an office building and holds a tablet looking straight ahead

Today’s IT leaders are more concerned than ever about creating a lasting and robust strategy for their businesses to accelerate growth. They are seeing technology as a key part of their growth strategy with the challenges they face such as […]


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8.3K Views


Customer Experience  / Cybersecurity  / Financial Services
Retail Branches as ‘Ground Zero for Change’
Roji Oommen Posted On May 2, 2023

A person inserts a card into an ATM

Banks are at a crossroads and caught in a whirlwind of change—technological, regulatory, and customer-driven as consumers demand superior service. Fraud is another ever-present foe. It’s growing in sophistication and proliferation, without a bona fide solution in sight. With these […]


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8.2K Views


Cybersecurity  / Financial Services  / Gaming  / Manufacturing  / Media & Entertainment  / Public Sector  / Retail  / Technologies
Q1 2023 Lumen DDoS & Application Threat Report
Lumen Posted On April 25, 2023

A person in a security operations center stands in front of a large monitor with a map of the world in a room with multiple monitors displaying security data

While this year presents exciting opportunities for growth and progress, it also brings new challenges for cybersecurity. Companies and other organizations are planning for growth — and so are cybercriminals. Make no mistake: they will continue to look for opportunities […]


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3.4K Views


Customer Experience  / Financial Services
What Bank Branches Can Learn from Retailers
Roji Oommen Posted On March 16, 2023

Young woman using smartphone in shopping mall

As the shift to digital banking continues, physical bank branches are losing their raison d’etre and closing in many locations. More than 3,000 bank locations have closed in the United States over the past year, with more closures expected in 2023. More than ever, […]


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5.9K Views


Cybersecurity  / Financial Services  / Healthcare  / Industries  / Retail  / Technologies  / Technology
What is a SIEM?
Darwin Hernandez Posted On February 21, 2023

Two people talking in a Global Operations Center

Today, virtually everything can be done online: video chatting with people thousands of miles away, buying anything from fresh home cooking to your next car, and even working from anywhere. Though the pros of the internet seem limitless, several flaws […]


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10.9K Views


Cybersecurity  / Financial Services  / Healthcare  / Industries  / Managed Services  / Retail  / Technologies  / Technology
What is Social Engineering?
Darwin Hernandez Posted On January 10, 2023

Person sitting at a laptop holding a mobile phone showing password is locked

To describe it briefly, social engineering is a criminal practice based on manipulating people to get confidential information, access to their devices or networks, and receive other type of benefits, such as money. Attackers tend to draw on psychological tactics […]


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10.0K Views