VoIP System versus Landline Phone for Small Business
Wondering if you should use a landline phone system for your business, or a VoIP phone system? If you’re asking yourself “Is VoIP better than landline?” or you’re confused about the difference between digital phones vs. analog phones, we can help. Let’s discuss what VoIP is, how it’s different from a landline phone, and which business phone service may be better for you.
What is VoIP?
So, what is a VoIP phone service? VoIP stands for Voice over Internet Protocol. You may also hear it referred to by terms like voice over network, internet calling, internet telephony, or IP telephony. These are all the same thing. When you make a call using a VoIP phone, your voice is transmitted by your internet connection, rather than on a separate, dedicated telephone line. IP telephony works by using special software, which converts your voice into data, and sends it through the internet, while still enabling communication with dedicated telephone-based networks.
What is a business landline?
The biggest difference between VoIP vs. landline is that a business landline service does not use the internet to make calls. A landline uses the traditional telephone network with dedicated cables to make calls, so it works just like telephones have for decades. There is no transmission of your voice over the internet.
Compare VoIP & Landline
Now that you know what VoIP and landline business phones are, you may be wondering, is VoIP better than a landline? How much does VoIP cost? Which one has better features? In the comparison below, we’ll take a look at a few important details and compare VoIP and landline phones for business.
When it comes to VoIP versus landline, the features of a VoIP service are typically better than traditional landlines. A landline can only support voice communications, for example, while a VoIP system is often able to handle things like voice, video, and multimedia communications. In addition, almost all VoIP services come with a wide suite of telephony features, which may cost extra when using a landline due to the hardware required. Some of these features include call waiting, rerouting, forwarding, Caller ID and much more. VoIP systems can seamlessly move calls to mobile devices, send voice messages in email, and answer text messages.
The technology used for landline telephones has been used since the 1800s. While copper telephone wire is very reliable and can be used during a power outage, it is an older technology that can be quite limited. In contrast, VoIP uses much more modern technology. The first VoIP transmissions were sent in the 1970s, and VoIP technology has improved rapidly over the years, becoming very reliable as long as you have a reliable business internet service. IP telephones plug into the same network as your computers and printers, versus the traditional phone jack located in most offices.
Is VoIP better than landline? When it comes to cost, the answer depends on who you choose as your business phone provider, how many lines you need, and which features matter most to your business. In many cases, physical phones are not even required for VoIP. You can use “softphones,” which are specialized software programs that run on computers and mobile devices. Another benefit is that VoIP-to-VoIP calls are free. Business landlines charge for each phone call.
VoIP or Landline for Business?
So, when it comes to VoIP versus landline for business, which comes out on top? The answer varies greatly on the nature of your business, your communication preferences and the features you need or want.
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