Empowering Digital Transformation: Part 1 – How Cloud Services Maximize Efficiency and Performance

Businesses are increasingly recognizing the transformative power of digital transformation to improve efficiency, performance and customer experience. Welcome to the first post in a four-part series where we delve into the findings from a recent IDC survey on how digital transformation is reshaping the business landscape.

In this post, you’ll get a look at the current state of digital transformation and the challenges many businesses are facing. You’ll also learn why adopting a cloud operating model and single solutions provider can help you create a future-ready infrastructure to meet your evolving business demands.

Key Challenges to Implementing Digital Infrastructure

Evolving market pressures, such as rapid digital adoption and increased expectations for personalization, are driving organizations to adapt and innovate to meet customer demands. Investing in cloud services for digital transformation can offer organizations the ability to deliver better customer experiences via improved application performance, rapid provisioning and elastic scaling. However, the journey to network transformation for large enterprises and midsize companies is often fraught with challenges, particularly in the areas of security threats, network configuration and automation.

Applications and data are critical to a modern organization’s success. And today, businesses demand fast, secure, reliable, integrated and interconnected digital services for optimal application delivery. Organizations need their network to be operational as fast as their applications are ready for deployment, and to deliver maximum performance and availability, security and cost optimization once their apps are deployed. However, many organizations struggle with creating a modern, digital ecosystem for delivering applications that meet the evolving demands of customers, employees and partners.

Empowering Digital Transformation, an IDC InfoBrief based on a survey of more than 800 U.S. IT and business decision-makers from various industries, explores the advancement in technology deployment and the advantages of scalable, cloud-based and consumption-driven solutions. 30% of organizations surveyed say security threats, data and application protection are key challenges to digitally transforming their network. Additionally, more than 57% of businesses say the lack of business agility, an inability to respond to emerging business challenges and opportunities, is a problem with legacy systems.¹

One of the key drivers of digital transformation is migration to cloud-based services, which offers unparalleled advantages in terms of flexibility, scalability and cost effectiveness. Cloud computing enables businesses to access and manage data, applications and resources from anywhere, at any time and on any device. It also allows for faster deployment, easier integration, and greater security than traditional on-premises systems.​

To fully experience these advantages, you need a robust and modern IT infrastructure built for the demands of digital business. This is where the Lumen approach to digital transformation comes into play.

Modern Solutions to Legacy Problems

As a leader in delivering cloud-based solutions on a global network that empowers our customers to achieve their digital transformation goals, we believe in the transformative power of technology as a force for good. Our mission is to harness this power to create meaningful and positive impacts for our customers and their employees.​ We are committed to the purposeful disruption of legacy systems. Our goal is to replace outdated technologies with advanced, efficient and scalable solutions that drive growth and efficiency.​

Our approach is deeply rooted in creating experiences centered around people and outcomes. We understand that technology is not just about network and infrastructure; it’s also about enhancing human experiences and achieving tangible results. Whether it’s improving business operations, enhancing customer interactions or enabling new capabilities, our focus is always on delivering value that matters.​

We embrace change as an opportunity to grow. In a rapidly evolving digital landscape, we see change not as a challenge but as a catalyst for innovation and improvement. By staying agile and adaptable, we ensure that we are always at the forefront of technological advancements, ready to seize new opportunities and overcome any obstacles.​

At Lumen, we are dedicated to delivering on our promise to make things quick, secure and effortless. Our solutions are designed to be user-friendly, reliable and secure so you can focus on what you do best without worrying about your technology infrastructure.

Lumen Digital: A New Way to Network

Your organization is constantly facing new challenges and opportunities. When you need to maximize application performance and availability, optimize your IT investments and secure applications and data, you need infrastructure as dynamic as your business. You need Lumen Digital — your new one‑stop shop for innovative solutions designed to help you:

• Compose network, edge and security services to meet specific needs with integrated and customizable solutions
• Experience a cloud-like environment with self-service capabilities, automation and consumption-based pricing, simplifying the entire process of ordering, provisioning, managing, and billing for digital services
• Take advantage of our world-class fiber network, distributed edge compute and advanced security expertise to provide reliable, low-latency and secure connectivity and compute for mission-critical applications and data
• Accelerate digital transformation and innovation by harnessing the power of data, delivering seamless customer experiences and creating new revenue streams

Lumen Digital is designed for the digital economy, where speed, agility and security are paramount. Whether you are a large enterprise, a mid-market business or a public sector organization, we have the technology and expertise you need to overcome your challenges and achieve your desired outcomes.

Make Lumen Your Digital Transformation Partner

The IDC survey revealed that a single source for network and technology services provides the greatest benefit for robust security, easier management, low operating expense, reliability and monitoring. Participating organizations experienced a range of benefits, including improved security (54%), easier deployment and management (37%), operational cost savings (35%) and greater end-to-end reliability.¹

 You can experience these benefits with Lumen, your single source for integrated cloud-based solutions and services. We enable you to effortlessly connect apps, data and people through our fast, secure and reliable services for network and cloud connectivity, edge computing and security.

Ready to dive deeper into digital transformation? Stay tuned for part two of this series, “Unlock Your Business Potential With AI-Ready Infrastructure,” coming soon.

Learn more about how Lumen Digital can streamline your digital environment, improving operational efficiency and application performance.

¹IDC. IDC InfoBrief: Empowering Digital Transformation, July 2024.

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