The Evolving Landscape of Work The way we work has undergone a seismic shift, with hybrid work emerging as the new standard for modern organizations. Balancing in-office collaboration and remote flexibility, this model has redefined how teams connect and achieve […]
Security for the Internet of Things (IoT) is any process used to protect a network of over 18 billion interconnected devices worldwide that collect and share data. These smart devices can be found in a wide range of consumer and […]
In today’s fast-paced digital world, effective communication and collaboration tools are essential for businesses of all sizes. Cisco Webex, Zoom and Microsoft Teams are three of the most popular platforms for unified communications and collaboration (UC&C) and offer a wide […]
Contact center transformation into a fully integrated customer experience center marks a pivotal shift in how businesses engage with their customers. The conventional model of handling customer inquiries is no longer enough to meet rising expectations for personalized, seamless interactions. […]
Upstate Niagara Cooperative has a legacy that extends far beyond the dairy products they produce. Their mission is to nourish life in every sense—from growing sustainable feed and protecting local waterways to caring for their animals with respect and supporting […]
In today’s fast-paced world, customers expect a seamless and secure purchasing experience. Even brief delays can lead to frustration and dissatisfaction. Certegy Payment Solutions, a payment authorization company, helps eliminate these issues with platforms that efficiently process and verify transactions. […]
Edge computing is one of the fastest-growing enterprise technologies. But what exactly is the edge? How does it work? And where is it located? Learn all this and more, including how low-latency edge computing can help your organization innovate faster […]
Legacy infrastructure isn’t just an obstacle to innovation. For many growing businesses, it’s also a substantial cost-sink. That was the case for American Family Care (AFC), one of the largest providers of healthcare systems in the United States. Founded in 1982 […]
If you’re a leader in the business world, there’s a good chance your company has already implemented some form of artificial intelligence (AI) or is planning to in the next 12 months. In fact, according to a recent study, that’s […]
Networking is the backbone of every digital aspect of your business, from inventory management and cybersecurity to customer experience and employee productivity. Discover how recent networking advancements can solve common challenges faced by midsized businesses, helping you unlock substantial benefits […]
