At Lumen, we operate one of the world’s largest and most connected networks. To manage this vast infrastructure efficiently, we leverage Artificial Intelligence for IT Operations (AIOps). AIOps uses AI and machine learning (ML) technologies to automate and enhance IT […]
Word on the street is that SASE (Secure Access Service Edge) is here to replace MPLS VPN (multiprotocol label switching virtual private network), like streaming services made cable TV less relevant. And sure, SASE has all the modern perks: built-in […]
What do disco music, Star Wars and Saturday Night Live all have in common? The 1970s. A decade jam-packed with social and technological change, which also happened to bring us advancements in computing technology that would shape the way the […]
In a previous blog we refreshed readers on the basics of how the internet works, defining how data may travel from its source to the device right in front of you. Some like to think of the internet as an […]
The cybersecurity landscape has become a complex battleground, with adversaries constantly evolving their tactics and leveraging sophisticated tools to increase the volume and effectiveness of attacks. In 2023, over half (55%) of cybersecurity professionals reported an increase in cyberattacks year-over-year,1 […]
Like most businesses, you probably have competing priorities: increasing revenue, developing new products and services, hiring new talent and expanding to new markets, to name a few. With so many critical demands, the technology your business is using can easily […]
Artificial intelligence (AI) is transforming customer service by automating and enhancing client interactions, helping companies enhance operational efficiency and gain customer loyalty. In fact, a recent article suggests that 56% of businesses are leveraging AI for customer service.1 Ground-breaking technologies […]
The internet is crucial to today’s digital landscape. As consumers, we rely on the internet daily to communicate with others and navigate the world. For organizations, the internet is the lifeblood to everyday operations, connecting employees and customers, transferring data, […]
As enterprises increasingly adopt cloud and edge computing to enhance application performance, operational efficiency, scalability and data sovereignty, they face a whole new set of security challenges. Investing in robust security solutions as part of an overall network transformation strategy […]
The advent of artificial intelligence (AI) has ushered in a new era of data processing, demanding unprecedented levels of network optimization and performance. According to IDC Research, 47% of North American enterprises reported that generative AI (Gen AI) had a […]
