Customer Stories


Read stories that highlight how Lumen customers have achieved their business and IT goals by partnering with us for innovative solutions and comprehensive cross-industry expertise.

Customer Experience  / Customer Stories  / Gaming  / Networking
BlackStar Group Leveled Up With Dedicated Bandwidth
Paige Rodriguez Posted On February 12, 2024

Gamers wearing headphones compete at an esports tournament

BlackStar Group was founded in 2011 to serve the rapidly growing gaming industry and tournament organizers hosting esports events. BlackStar provides technical event production services for clients by building fast, robust networks and delivering expert on-site support with encoding, live […]


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Customer Experience  / Customer Stories  / Edge Compute
How AI and edge technology are improving the restaurant industry
Lumen Posted On December 14, 2021

A chef sautés a pan of potatoes at a stove as a second chef prepares another dish

SYNQ3 is a technology‑enabled services company and leading provider of restaurant ordering solutions. As takeout ordering has increased, so has the need for an accurate and efficient offsite ordering experience.  Clinton Coleman, the head of the SYNQ Voice division at […]


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6.2K Views